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LAP-OP-008, Take Control (Quality-Control Measures) (Download) Operations, Branding, Product Management, Product Planning
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MBA Research Item #: LAP-OP-008 -

Quality control might not seem glamorous, but without it, exciting products and flashy marketing campaigns are pointless. Teach your students about the quality-control methods and measures that contribute to customer satisfaction and business success. LAPs are comprehensive instructional packages that include all elements of a performance-oriented lesson plan. Each LAP includes a student handout (with CopyIT! permission) that includes information about quality-control measures, a (So What?)...

LAP-QM-001, Keep It Quality (Nature of Quality Management) (Download)
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MBA Research Item #: LAP-QM-001 -

Quality management is an integral practice of every successful business – from the smallest startups to the largest corporations. In this LAP, students will study the characteristics of high-quality goods and services and discover the three main components of quality management: quality control, quality assurance, and quality improvement.LAPs are comprehensive instructional packages that include all elements of a performance-oriented lesson plan. This LAP includes a student handout (with...