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    Use LAPs to help prepare your students for the A*S*K certification exams. This package of 74 LAPs and the associated PowerPoints includes those most relevant to the Fundamental Business Concepts exam. Since LAPs are based on the same industry validation research as the A*S*K exams, they make great review and study materials to help ensure that your students are prepared to earn their certification. Keep in mind, though, that LAP modules are NOT currently available to address every performance indicator covered on each A*S*K exam. Click here to learn more about A*S*K Institute.

    Each complete LAP module includes a student handout (with CopyIT! permission) as well as an instructor section featuring a comprehensive discussion guide, complete practice- (short-answer) and post-tests (multiple-choice) with descriptive keys, student activities, and more. Bring your discussions to life with the included PowerPoints featuring a broad range of graphics to help keep students interested.

    Titles included in this package (see individual catalog numbers for more information):

    • *LAP-BL-163, Laying Down the Law (Complying With the Spirit and Intent of Laws and Regulations), revised, ©21
    • *LAP-CO-017, Listen Up (Demonstrating Active Listening Skills), revised, ©22
    • LAP-CR-003, Accentuate the Positive (Nature of Customer Relations), ©20 (formerly LAP-CR-001)
    • LAP-CR-004, Set Your Mind to It (Customer Service Mindset), revised, ©20
    • LAP-CR-009, Making Mad Glad (Handling Difficult Customers), revised, ©20
    • LAP-CR-010, Righting Wrongs (Handling Customer Complaints), revised, ©21
    • LAP-EC-011, It’s the Law (Supply and Demand), revised, ©19
    • LAP-EC-016, Regulate and Protect (Government and Business), revised, ©21
    • LAP-EC-018, Make the Most of It (Productivity), revised, ©19
    • LAP-EC-070, Business Connections (Business and Society), revised, ©21
    • LAP-EC-071, Strictly Business (Business Activities), ©19 (formerly LAP-EC-019)
    • LAP-EC-901, Are You Satisfied? (Economics and Economic Activities), ©22 (formerly LAP-EC-006)
    • LAP-EC-902, Get the Goods on Goods and Services (Economic Goods and Services), ©21 (formerly LAP-EC-010)
    • LAP-EC-903, Be Resourceful (Economic Resources), ©22 (formerly LAP-EC-014)
    • LAP-EC-904, Use It (Economic Utility), ©24 (formerly LAP-EC-013)
    • LAP-EC-906, When More Is Less (Functions of Prices), ©23 (formerly LAP-EC-012)
    • LAP-EC-907, Who’s the Boss? (Economic Systems), ©22 (formerly LAP-EC-017)
    • LAP-EC-909, People Power (The Private Enterprise System), ©24 (formerly LAP-EC-015)
    • LAP-EC-910, Risk Rewarded (Factors Affecting Profit), ©23 (formerly LAP-EC-002)
    • LAP-EC-911, Lose, Win, or Draw (Business Risk), ©24 (formerly LAP-EC-003)
    • LAP-EC-912, Ready, Set, Compete! (Competition), ©21 (formerly LAP-EC-008)
    • *LAP-EI-001, EQ and You (Emotional Intelligence), revised, ©21
    • LAP-EI-003, Opt for Optimism (Positive Attitude), revised ©19
    • LAP-EI-004, Work Right (Demonstrating Ethical Work Habits), revised, ©23
    • LAP-EI-008, Assert Yourself (Assertiveness), ©23 (formerly LAP-EI-018)
    • LAP-EI-009, You’ve Got Personality (Personality Traits in Business), revised, ©19
    • LAP-EI-014, Control Yourself! (Demonstrating Self-Control), revised, ©20
    • *LAP-EI-021, Make the Honor Role (Acting Responsibly), revised, ©21
    • *LAP-EI-030, Have a Heart (Showing Empathy for Others), revised, ©21
    • *LAP-EI-033, Getting to Know You (Cultural Sensitivity), revised, ©22
    • *LAP-EI-036, Everyone’s Worthy (Treating Others With Dignity and Respect), revised, ©21
    • *LAP-EI-045, Team Up (Participating as a Team Member), revised, ©21
    • *LAP-EI-075, It’s Up to You (Taking Responsibility for Decisions and Actions), revised, ©21
    • *LAP-EI-091, Worth the Risk (Assessing Risks of Personal Decisions), revised, ©23
    • *LAP-EI-123, Rules To Live By (Nature of Ethics), revised, ©24
    • *LAP-EI-124, What’s the Situation (Reasons for Ethical Dilemmas), revised, ©24
    • *LAP-EI-125, Make the Right Choice (Recognizing and Responding to Ethical Dilemmas), revised, ©24
    • *LAP-EI-126, Assess Yourself (Assessing Your Personal Behavior and Values), revised, ©21*LAP-EI-127, Fair or Foul? (Demonstrating Fairness), revised, ©21
    • *LAP-EI-128, Trust in Me (Building Trust in Relationships), revised, ©22
    • *LAP-EI-138, Sincerely Yours (Demonstrating Honesty and Integrity), revised, ©22
    • *LAP-EI-140, More Than Just Talk (Effective Communication), revised, ©22
    • LAP-EI-240, Hustle! (Taking Initiative at Work), ©19 (formerly LAP-EI-002)
    • *LAP-EI-902, Assess for Success (Assessing Personal Strengths and Weaknesses), ©21 (formerly LAP-EI-017)
    • *LAP-EI-903, Grin and Bear It (Using Feedback for Personal Growth), ©21 (formerly LAP-EI-015)
    • *LAP-EI-909, Lead the Way (Concept of Leadership), ©21 (formerly LAP-EI-016)
    • *LAP-EI-915, Stop the Madness (Conflict Resolution), ©22 (formerly LAP-EI-007)
    • *LAP-EI-917, Don’t Jump to Conclusions! (Recognizing and Overcoming Personal Biases and Stereotypes), ©21 (formerly LAP-EI-139)
    • LAP-FI-085, Show Me the Money (Nature of Accounting), revised, ©23
    • LAP-FI-354, Money Matters (Role of Finance), ©20 (formerly LAP-FI-007)
    • LAP-FI-579, By the Numbers (The Need for Financial Information), ©20 (formerly LAP-FI-009)
    • LAP-HR-410, People Pusher (Nature of Human Resources Management), ©21 (formerly LAP-HR-035)
    • LAP-MK-002, Work the Big Seven (Marketing Functions), ©23 (formerly LAP-MK-001)
    • LAP-MK-901, Have It Your Way (Nature of Marketing), ©22 (formerly LAP-MK-004)
    • LAP-NF-003, TECH-tastic (Technology’s Impact on Business), ©23 (formerly LAP-NF-004)
    • LAP-NF-015, Get the 4-1-1 (Conducting an Environmental Scan), revised, ©23
    • LAP-OP-015, Buy Right (Purchasing), ©21 (formerly LAP-OP-002)
    • LAP-OP-017, Can You Make It? (Nature of Production), revised, ©22
    • LAP-OP-189, Smooth Operations (Nature of Operations), revised, ©22
    • LAP-OP-443, Deliver the Goods (Concept of Supply Chains), ©23
    • *LAP-OP-519, Plan On It! (Planning Projects), revised, ©23
    • *LAP-OP-520, Check Your (Project) Pulse (Monitoring Projects and Taking Corrective Actions), revised, ©23
    • *LAP-OP-521, Making the Grade (Evaluating Project Success), revised, ©23
    • LAP-PD-002, Look Good, Feel Good (Personal Appearance), revised, ©24
    • *LAP-PD-017, Weigh Your Options (Decision-Making), revised, ©23
    • LAP-PD-025, Go for It! (Careers in Business), ©19 (formerly LAP-PD-015)
    • LAP-PD-066, Own Your Own (Career Opportunities in Entrepreneurship), revised, ©22
    • *LAP-PD-077, No Problem (Demonstrating Problem-Solving Skills), revised, ©21
    • *LAP-PD-126, Ideas in Action (Innovation Skills), revised, ©22
    • *LAP-PD-250, Do You Follow? (Adhering to Company Protocols and Policies), revised, ©22
    • *LAP-PD-251, Know the Code (Following Rules of Conduct), revised, ©22
    • LAP-PD-252, Don’t Cheat the Chain (Following Chain of Command), revised, ©23
    • *LAP-PD-918, Go for the Goal (Goal Setting), ©21 (formerly LAP-PD-016)
    • LAP-SM-001, Manage This! (Concept of Management), ©21 (formerly LAP-SM-003)

    *Free! We are indebted to the Daniels Fund for its support to bring these materials to you free of charge. This special pricing requires completion of a brief survey that will help us measure impact of these free materials.

    For online access to all current LAPs, plus additional material as it becomes available, see the MBA Learning Center. 300+ modules, including PowerPoints, at significantly lower cost.