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Rubric: Networking With Others  (Download)
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Item #: RU-19-002 -

In-depth, research-based rubric for networking with others includes detailed behavioral anchors and three sample scenarios, making it useful for both assessment and instructional purposes. Use to assess capstone activities, for competitive event preparation, in student career portfolios. Highly recommended for performance-oriented programs.(Teaching in a member state? Rubrics can be accessed free via State’s Connection!) ...

LAP-SM-400, Measure Up! (Managerial Control) (Download) SM:004
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Item #: LAP-SM-400 -

Managerial control is essential for organizational success. In this LAP, students will discover what managerial control is and how managers utilize control in real life. They will learn the various types of controls that can be put in place as well as the characteristics of effective controls. In the Gray Zone, students will examine a situation in which managerial control is taken too far. LAPs (Learning Activity Packages) are comprehensive instructional packages that include all elements...

LAP-CO-017, Listen Up! (Demonstrating Active Listening Skills) (Download) CO:017, Communication Skills, LAP-QS-001
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Item #: LAP-CO-017 -

Active listening is an essential skill used to learn, understand, and communicate. This LAP, Listen Up! (Demonstrating Active Listening Skills), will teach your students how active listening can help them build better relationships, understand others, and succeed in school. Help them discover how to eliminate the distractions that can get in the way of effective listening. This instructional module includes assessments, video links, and activities to develop active listening skills. LAPs are...

LAP-CR-009, Making Mad Glad (Handling Difficult Customers) (Download) CR:009, Customer Service, Interpersonal Skills, LAP-CR-003
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Item #: LAP-CR-009 -

Difficult customers come in a variety of types, ranging from argumentative to impatient to dishonest. This LAP covers the entire range of difficult customer types and provides effective guidelines for dealing with each appropriately. LAPs (Learning Activity Packages) are comprehensive instructional packages that include all elements of a performance-oriented lesson plan. This LAP includes a student handout (with CopyIT! permission) that includes information about handling difficult customers,...

LAP-CR-010, Righting Wrongs (Handling Customer Complaints) (Download) CR:010, Customer Service
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Item #: LAP-CR-010 -

Customers may complain for many reasons, but skillful employees can use complaints as opportunities to benefit the business. This LAP provides a step-by-step guide for doing so. LAPs (Learning Activity Packages) are comprehensive instructional packages that include all elements of a performance-oriented lesson plan. This LAP includes a student handout (with CopyIT! permission) that includes information about handling customer complaints, a (So What?) discussion of why it's important to learn,...

LAP-CM-001, Chart Your Channels (Channel Management) (Download) CM:001, LAP-CM-002, Marketing
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Item #: LAP-CM-001 -

Channels of distribution move products from manufacturers to consumers. This LAP explores what activities must occur in these channels as well as what it takes to ensure their efficiency and effectiveness. LAPs (Learning Activity Packages) are comprehensive instructional packages that include all elements of a performance-oriented lesson plan. This LAP includes a student handout (with CopyIT! permission) that includes information about channel management, a (So What?) discussion of why it's...

LAP-EC-002, Risk Rewarded (Factors Affecting Profit) (Download) EC:010, Economics, Free Enterprise
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Item #: LAP-EC-002 -

Owning your own business is risky, but if you do it right, you’ll receive something for your efforts: profit, which is your reward for taking the risk involved in investing in a business. The financial gains realized from profit provide business owners with a real incentive to build successful businesses. Use Risk Rewarded to teach your students about types of profit, the benefits received from profit, the external and internal factors that affect profit, as well as ways to gain more profit....

LAP-EC-003, Lose, Win, or Draw (Business Risk) (Download) EC:011, Economics, Free Enterprise, Entrepreneurship, Risk Management
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Item #: LAP-EC-003 -

Your students take risks all the time, but do they realize how to translate their everyday risk experiences into the business world? If not, Lose, Win, or Draw can show them how! Use this LAP to teach your students the types of risk that businesses face, as well as how to handle them. LAPs are comprehensive instructional packages that include all elements of a performance-oriented lesson plan. This LAP includes a student handout (with CopyIT! permission) that includes information about...

LAP-EN-038, Explore the Possibilities (Conducting Feasibility Studies) (Download) EN:038, Entrepreneurship, Management, Research, Marketing Research
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Item #: LAP-EN-038 -

Businesses and entrepreneurs must test their ideas before jumping in feet-first. They accomplish this task by conducting feasibility studies. Teach your students about feasibility studies—why businesses conduct them, what they include, and the benefits they provide. LAPs are comprehensive instructional packages that include all elements of a performance-oriented lesson plan. This LAP includes a student handout (with CopyIT! permission) that includes information about feasibility studies, a (So...

LAP-EI-240, Hustle! (Taking Initiative at Work) (Download) EI:024, LAP-EI-002, Emotional Intelligence
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Item #: LAP-EI-240 -

Initiative is an extremely important skill in all types of careers. Teach your students about it with Hustle! They’ll learn why initiative is necessary and how they can demonstrate it at work. LAPs are comprehensive instructional packages that include all elements of a performance-oriented lesson plan. This LAP includes a student handout (with CopyIT! permission) that includes information about taking initiative at work, a (So What?) discussion of why it's important to learn, ideas (Make it...

Rubric: Writing Copy for Advertisements (Download)
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Item #: RU-19-001 -

In-depth, research-based rubric for writing copy for advertisements includes detailed behavioral anchors and three sample scenarios, making it useful for both assessment and instructional purposes. Use to assess capstone activities, for competitive event preparation, in student career portfolios. Highly recommended for performance-oriented programs.(Teaching in a member state? Rubrics can be accessed free via State’s Connection!) ...

LAP-EI-003, Opt for Optimism (Positive Attitude) (Download) EI:019, Emotional Intelligence, Personal Development
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Item #: LAP-EI-003 -

When it comes to personal and professional success, attitude is everything. In this LAP, students will discover the many benefits of fostering and maintaining an optimistic attitude. They will be introduced to effective methods for improving their attitude, from “thought stopping” to gratitude journaling. In an accompanying activity, students will evaluate and analyze their own attitudes using personality questionnaires. LAPs are comprehensive instructional packages that include all elements...

LAP-EI-004, Work Right (Demonstrating Ethical Work Habits) (Download) EI:004, Emotional Intelligence, Ethics, Work-based Learning, Co-op Work Experience, Community-based Learning
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Item #: LAP-EI-004 -

Being honest, treating others fairly, and respecting other people’s belongings—these are all behaviors of ethical employees. This LAP explains the importance of behaving ethically, the characteristics of ethical work habits, and the consequences that occur when employees behave unethically. It also details the steps anyone can take to develop ethical work habits. LAPs are comprehensive instructional packages that include all elements of a performance-oriented lesson plan. Each LAP includes a...

LAP-EI-037, Can You Relate? (Fostering Positive Working Relationships) (Download) EI:037, Emotional Intelligence, Interpersonal Skills, Work-based Learning, Co-op Work Experience, Community-based Learning, Business Behavior, LAP-EI-005
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Item #: LAP-EI-037 -

Plain and simple, people need other people. This LAP explains interdependence, how to nurture personal and professional relationships, and the ways in which different management styles affect the work environment. LAPs (Learning Activity Packages) are comprehensive instructional packages that include all elements of a performance-oriented lesson plan. This LAP includes a student handout (with CopyIT! permission) that includes information about fostering positive working relationships, a (So...

LAP-KM-001, Know Go (The Nature of Knowledge Management) (Download) KM:001
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Item #: LAP-KM-001 -

Knowledge is as important in the business world as it is in your personal life. Sometimes, there can be so much knowledge in one place that it can be overwhelming. That’s why organizations need knowledge management. Teach your students about knowledge management and its key role in businesses today. LAPs are comprehensive instructional packages that include all elements of a performance-oriented lesson plan. This LAP includes a student handout (with CopyIT! permission) that includes...

LAP-HR-410, People Pusher (Nature of Human Resources Management) (Download) HR:410, LAP-HR-035, Recruiting, Training, Employing, Careers
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Item #: LAP-HR-410 -

Human resources management is a lot more than just interviewing and hiring! HR managers administer benefits, oversee training and development, ensure compliance, and more. This LAP shows students just how influential the HR function is in every business. LAPs (Learning Activity Packages) are comprehensive instructional packages that include all elements of a performance-oriented lesson plan. This LAP includes a student handout (with CopyIT! permission) that includes information about human...

LAP-HR-493, Take the Lead! (Leadership in Organizations) (Download) HR:493, Management, Professional Development, Recruiting, Training, Employing, LAP-HR-036
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Item #: LAP-HR-493 -

Being a leader means influencing, motivating, and empowering followers to be creative, learn new skills, and strive toward organizational goals. Teach your students how effective leadership can help a business to be more productive, its employees to be more creative and skilled, and its leaders to enjoy both internal and external rewards. LAPs are comprehensive instructional packages that include all elements of a performance-oriented lesson plan. Each LAP includes a student handout (with...

LAP-EC-917, Measure Up? (Gross Domestic Product) (Download) LAP-EC-001, EC:017, Economics, Free Enterprise, GDP
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Item #: LAP-EC-917 -

What is gross domestic product and how can it be used to measure the health of economies across the world? Use LAP-EC-917 to teach your students all about gross domestic product, how to calculate and use it, and its advantages and flaws for governments and businesses. LAPs (Learning Activity Packages) are comprehensive instructional packages that include all elements of a performance-oriented lesson plan. This LAP includes a student handout (with CopyIT! permission) that includes information...

LAP-CM-003, Channel It (Channels of Distribution) (Download) CM:003, Marketing, Channel Management, LAP-CM-001
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Item #: LAP-CM-003 -

Channels of distribution get products where they need to go. Teach your students about these channels—who participates in them, how they work, and the benefits they provide. LAPs (Learning Activity Packages) are comprehensive instructional packages that include all elements of a performance-oriented lesson plan. This LAP includes a student handout (with CopyIT! permission) that includes information about channels of distribution, a (So What?) discussion of why it's important to learn, ideas...

LAP-QM-001, Keep It Quality (Nature of Quality Management) (Download) QM:001
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Item #: LAP-QM-001 -

Quality management is an integral practice of every successful business – from the smallest startups to the largest corporations. In this LAP, students will study the characteristics of high-quality goods and services and discover the three main components of quality management: quality control, quality assurance, and quality improvement. LAPs are comprehensive instructional packages that include all elements of a performance-oriented lesson plan. This LAP includes a student handout (with...

LAP-EC-018, Make the Most of It (Productivity) (Download) EC:013, Efficiency, Economics, Free Enterprise
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Item #: LAP-EC-018 -

Productivity involves working hard and keeping busy, but there’s more to it than that. What can businesses and individuals do to improve productivity? And what will get in the way of productivity? Help your students learn the answers to these questions, as well as the ways that productivity affects businesses, workers, consumers, society, and the economy with Make the Most of It. LAPs (Learning Activity Packages) are comprehensive instructional packages that include all elements of a...

LAP-EC-071, Strictly Business (Business Activities) (Download) EC:071, LAP-EC-019, Business Basics, Business Functions, Economics
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Item #: LAP-EC-071 -

Just as the human body needs to accomplish certain activities to live and maintain health, companies need to engage in primary business activities to survive – and thrive. In this LAP, students will discover the core business activities of financial analysis, human resources management, information management, marketing, operations, and strategic management. Students will also learn about the interdependence of these activities as well as how they shift and adapt during changing circumstances....

LAP-EC-106, On the Up and Up (Business Ethics) (Download) EC:106, Economics, LAP-EC-021
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Item #: LAP-EC-106 -

What to do in business situations is not always black or white, right or wrong. Help students understand the critical need for business ethics when the right course of action is not clear. LAPs (Learning Activity Packages) are comprehensive instructional packages that include all elements of a performance-oriented lesson plan. This LAP includes a student handout (with CopyIT! permission) that includes information about business ethics, a (So What?) discussion of why it's important to learn,...

LAP-EC-011,  Its the Law (Supply and Demand) (Download) EC:005, Business Basics, Business Functions, Economics, Free Enterprise, Pricing
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Item #: LAP-EC-011 -

Your students might think they understand supply and demand, but do they know about buyer’s and seller’s markets, achieving equilibrium, and elastic and inelastic demand? It’s the Law will teach them all these concepts and more! They’ll learn all about how supply and demand work together and affect every business. LAPs are comprehensive instructional packages that include all elements of a performance-oriented lesson plan. Each LAP includes a student handout (with CopyIT! permission) that...